New details in a Troubleshooter investigation into a Raleigh tax preparer Fwala Serge Muyamuna. He pleaded guilty to more than two dozen state tax charges. ABC11 Troubleshooter first brought you ...

RAVE to the Puget Sound Energy troubleshooter who came to our house in the evening to help me get our gas turned back on ...

Tracy Joselson and her husband book a Windstar cruise with a promised all-inclusive package. But then the cruise line takes ...

DEAR TRAVEL TROUBLESHOOTER: I booked three nonrefundable airline tickets for my wife and me on United Airlines to fly from ...

Adams, who maintains his innocence, is charged with five felonies: One county of conspiracy to commit wire fraud, federal ...

Manoj Kumar Verma, a 1998-batch IPS officer renowned for his crisis management skills, has assumed the role of Kolkata Police ...

The Federal Reserve has begun slashing interest rates, but consumer borrowing rates are still high, with average mortgage rates hovering above 6%. Although refinancing activity is starting to pick up, ...

A recent CNET homebuying survey found that rates would have to drop to 4% for most homeowners to consider refinancing.

Norwegian Cruise Line's Norwegian Gem sits at the Port of Miami. (Susan Stocker, South Florida Sun-Sentinel/The Minnesota Star Tribune) ...

Q: I flew from Miami to Rome on ITA Airways with my wife. I paid an extra $160 for two upgraded seats. ITA Airways changed the type of aircraft, so we were downgraded to economy class. When we ...

DEAR TRAVEL TROUBLESHOOTER: I booked three nonrefundable airline tickets for my wife and me on United Airlines to fly from Orlando to Rome. United resold the middle seat between us on three of the ...