Also, Magnit’s launch of Magnit Platform, Talkdesk’s new AI Rewriter and AI Translator, and Logitech launches a Copilot compatible keyboard and a Microsoft Teams certified headset.

As the landscape of UCaaS continues to evolve, productivity measurement is a key innovation that is breathing new life into the space.

The problem is too much information and too many interactions spread across too many apps. The solution may be to let an AI ...

Beyond the hype around AI, it’s just a technology that, like any other, can be used in many ways. Thinking about AI as a tool is useful when considering how it should be utilized in your organization.

Mitel to integrate Zoom Workplace, addressing demand for hybrid cloud unified communications and collaboration deployments.

Today, Zoom and Mitel announced a strategic partnership to integrate Mitel’s flagship UC platforms with Zoom Workplace. This unified communications and collaboration (UCC) solution addresses the ...

Most of the RCS/iOS18 excitement is about Android and iOS users getting better interop. This is nice, but the real excitement is how brands will leverage RCS.

Today, Salesforce announced new AI agent features in Slack – i.e., Salesforce Agentforce is available within Slack – and that a new ‘Salesforce channel’ in Slack will connect Salesforce CRM records to ...

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Stay informed and sign up for weekly No Jitter, Enterprise Connect, and WorkSpace Connect newsletters ...