Join this discussion of how purpose-built CX AI can result in both live and virtual agent augmentation for the ultimate ...

Yahoo plans to migrate its email marketing to Zeta Global's Zeta Marketing Platform (ZMP). Additionally, Zeta's Data Cloud is now interoperable with Yahoo ConnectID, enabling Yahoo DSP users to ...

Discover how integrating business operations technology can streamline your business, reduce costs, and give service providers a competitive edge in a demanding industry.

SWIPEBY today launched a voice artificial intelligence phone assistant specifically for small-to-medium sized restaurants, businesses, and service providers ...

Qualtrics and Vizient combine quality and patient experience data to link patient experience and clinical outcomes.

HubSpot's partnership with Amplitude seeks to help go-to-market teams automatically prioritize leads, improve sales conversion, and retain more customers.

Join Greg Thomas and Ginger Conlon, from the thought leadership team at Genesys, as they present key findings from the report ...

Changing consumer expectations drive significant loyalty swings up and down this year's list of Brand Keys Loyalty Leaders.

Gryphon.ai, a contact and conversation compliance and AI-driven conversation intelligence provider, has named Clay McNaught, who has served as Gryphon's president since December and chief operating ...

PandaDoc, a document workflows solutions provider, has launched PandaDoc CPQ for HubSpot, an embedded configure, price, quote (CPQ) integration for HubSpot Sales Hub. This integration allows sellers ...

ZoomInfo has enhanced ZoomInfo Copilot to help sellers capture more pipeline. ZoomInfo Copilot equips sales teams with on-demand account insights and real-time buying signals, applying generative ...

“Contact center leaders are poised to leverage genAI not just for efficiency, but as a strategic tool to enhance customer experiences and operational agility. With careful navigation and the right ...